Anthem Inc. Health Insurance Jobs

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Anthem, Inc. Director Provider Experience in Wallingford, Connecticut


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health benefits companies and a Fortune Top 50 Company.

Title: Director Provider Experience

Required Locations: Connecticut (or live close enough to travel to meetings in the office and with providers as needed)

Status: Full-time, Salary, Bonus Potential

Directs the activities related to the Provider Experience through the development and maintenance of the company's physician and provider delivery system in an assigned state/market.

Primary duties may include, but are not limited to:

  • Directs the communication and complaint resolution strategies between physicians, hospitals, members, and the public.

  • Responsible for achieving individual and team performance goals/metrics, has department budget accountability.

  • May lead Provider Advisory Group meetings with external providers, to secure valuable and actionable feedback on Anthem initiatives.

  • Hires, trains, coaches, counsels, and evaluates performance of direct reports.


  • Requires a BA/BS degree in business or related health field;

  • 7-9 years of experience;

  • Any combination of education and experience, which would provide an equivalent background.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.