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Anthem, Inc. Business Information Program Director in Rancho Cordova, California


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Business Information Program Director

Serves as an individual contributor expert in data analysis, reporting, and the development and ongoing management of an external facing provider network performance oversight program.

Primary duties may include, but are not limited to:

  • Ensures program meets its stated objectives; provides subject matter expertise in response to day to day external client facing business issues.

  • Analyzes data and summarizes performance using summary statistical procedures.

  • Develops and analyzes business performance reports (e.g. for claims, quality, and utilization data) as well as any necessary ad hoc reports.

  • Identifies performance deviations and anomalies and develops action plan recommendations for external and internal audiences

  • Creates and maintains databases to track performance.

  • Directs the development, planning, prioritization, approval, implementation and compliance of on-going external client facing programs.

  • Establishes program governance when needed to assure response to issue escalation; develops program budget and ensures program meets its stated objectives.

  • Provides subject matter expertise in response to day to day business issues; researches applicable subject matter practices; and remains aware of industry trends.

  • Manages external client facing relationships and partners with corporate and regional business areas.

  • Develops communication documents and training criteria related to external client facing program success measures.

  • Develops documentation to support meeting presentations and the tracking and reporting of the program’s success.

  • Provides leadership to program managers and project managers. Typically reports to an executive.

  • Program directors typically manage external client facing programs that require managing activities and resources of multiple departments or business areas of the organization.

  • Program directors typically support business strategies through an integrated portfolio of external client facing programs, projects and initiatives.

This position will work from the Rancho Cordova, CA office.


  • Requires a BA/BS degree; 10 + years of experience in external client facing program management, project management; complex business processes, data analysis, strategic and business planning; or any combination of education and experience, which would provide an equivalent background. MBA preferred.

  • Expert experience with relational databases and analytics software (Tableau preferred), SQL and Data Extraction Experience, Pivot Tables and Queries

  • Ability to manipulate large sets of data.

  • Healthcare experience desired

  • Positive attitude, team player, and willingness to adapt to frequent change in priorities and projects.

Anthem, Inc. is ranked as one of America’s Most Admired Companies among health insurers by Fortune magazine and has been named a 2019 Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran.