Elevance Health Process Improvement Coord - (Remote) in Norfolk, Virginia
Process Improvement Coord - (Remote)
Job Family: Business Support
Type: Full time
Date Posted:Jun 23, 2022
Req #: PS74046
North Carolina, North Carolina
New Hampshire, New Hampshire
Responsible for identifying process improvement opportunities and developing and implementing process improvements.
Primary duties may include, but are not limited to:
• Researches, documents and resolves issues raised by Alliance partner and/or State; responds to time sensitive requests (planned or ad hoc)
• Documents current work flow. Identifies areas at risk/obstacles and works with shared services or other key stakeholders to develop and implement corrective actions in a timely manner. Develops recommendations for changed/new processes.
• Coordinates obtaining consensus among affected parties.
• Coordinates implementation and monitors post-implementation.
• Makes necessary adjustments as needed.
• Files and maintains documentation as required by Compliance and Oversight entities or Compliance Director.
• Foster and promote teamwork and cooperation with Alliance partner.
• Active participation in workgroups or other process improvement initiatives related to compliance, regulatory oversight, and/or contractual requirements.
• May act as lead in providing direction to lower level associates in the department.
• Requires a BA/BS in a related field and minimum of 3 years experience in process improvement, workflow analysis, or project management; or any combination of education and experience, which would provide an equivalent background.
If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a 'sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed.
Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health.
Be part of an Extraordinary Team
Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading.
We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact?
We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few.
The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws.
Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at careers.ElevanceHealthinc.com. Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contact email@example.com for assistance.
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