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Anthem, Inc. Digital Solutions Director - Workday and ServiceNow Architect in New Haven, Connecticut


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Anthem, Inc., it’s a powerful combination, and the foundation upon which we’re creating greater access to care for our members, greater value for our customers, and greater health for our communities. Join us and together we will drive the future of health care.

This is an exceptional opportunity to do innovative work that means more to you and those we serve at one of America's leading health care companies and a Fortune Top 50 Company.

Digital Solutions Director - Workday and ServiceNow Architect

Location: This position can work remotely anywhere in the United States, ideally near an Anthem location.

Anthem’s Chief Administration Officer team is looking for a Digital Solutions Director to join its team. This high-performing individual contributor will be responsible for supporting the growth and development of the digital experience and strategies across markets. Leverages expertise in healthcare and digital to support the organization's business partners in the identification and deployment of innovative solutions to derive value from business opportunities. Responsible for working with business partners to evaluate digital concepts, opportunities and vendors to assess their value and how they best fit into the existing ecosystem of solutions. Our ideal candidate has deep experience of Workday and ServiceNow advisory, implementation, enhancement, architecture and support for Health Care Management Modules.

Primary duties may include, but are not limited to:

  • Identifies and evaluates strategic business opportunities.

  • Prepares financial analyses including building financial models and guiding financial analysts in preparation of further detailed analysis.

  • Coordinates with other business units in evaluation of opportunities and participation in due diligence of specific opportunities.

  • Delivery of end-to-end processes and technology solutions for business requirements and delivers or exceeds business transformation goals.

  • Responsible for leading resolution of escalated issues and risks in a timely manner.

  • Provide solutioning to detailed business functional requirements and deployment of the Solution (including processes, systems, data and integration) ensuring a consistent level of detail across functional and technical areas.

  • Manage scope, minimize global template deviations and customizations.

  • Ensure that the approach consistently adheres to the guiding principles and to the enterprise standards.


Minimum Requirements:

Requires a BA/BS degree in related field and a minimum of 10 years of related experience in solution strategy, digital product management and development of digital software products; or any combination of education and experience, which would provide an equivalent background

Preferred Qualifications:

  • Involved in active Workday and ServiceNow platform implementation of HCM, including 200+ integrations, numerous reports, Prism reporting, Security setup, Dashboard and discovery board setup is highly preferred.

  • Experience in healthcare industry in a direct to consumer (DTC) capacity.

  • MBA preferred.

    We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

    REQNUMBER: PS59872-2236