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Anthem, Inc. Account Manager II - Behavioral Health in Colorado Springs, Colorado


SHIFT: Day Job

SCHEDULE: Full-time

Your Talent. Our Vision. At Beacon Health Options, a proud member of the Anthem, Inc. family of companies, it’s a powerful combination. It’s the foundation upon which we’re creating greater access to care for our members, greater value for our customers and greater health for our communities. Join us and together we will drive the future of health care.

For more than 30 years, Beacon Health Options has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 37 million people across all 50 states. At Beacon, our mission is to help people live their lives to the fullest potential. Beacon offers superior clinical mental health and substance use disorder management, a comprehensive employee assistance program, work/life support, specialty programs for autism and depression, and insightful analytics to improve the delivery of care.

The position shall reside in Colorado.

Account Manager II - Behavioral Health Responsible for account management retention activities within an assigned book of business. This position oversees the Colorado Crisis Services program which encompasses the administrative services agreements for three Colorado Crisis Services Regions and funded by the Office of Behavioral Health in Colorado.

Primary duties may include, but are not limited to:

  • Responsible for achieving client retention by developing deep familiarity with all aspects of client contracts including products, service levels, and client KPIs.

  • Partner with key Anthem and Beacon stakeholders to develop account plans for each client.

  • Identify and execute cross-sell opportunities to achieve gross margin and EBITDA targets.

  • Develops business relationships with key decision makers and ensures client satisfaction.

  • Takes a lead role in client meetings, upsells and RFPs / Rebids.

  • Serves as a key client contact for independent resolution and innovation for client executive teams.

  • Coaches Account Managers as needed.

  • Lead and influence communications with client leadership on company value proposition and alignment to client strategy.

  • Provides oversight for the programming within the contract which includes intensive case management services and high touch assessment and referrals services.

  • This position will be the key liaison between the client (OBH) and the delivery system.


Minimum Requirements:

  • Requires a BA/BS, MBA preferred; 7 years of experience working in a sales and/or account management, strategy, or sales support operations role; or any combination of education and experience, which would provide an equivalent background.

Preferred Qualifications:

  • Strong Business Acumen

  • Ability to promote innovation within the delivery system

Applicable to Colorado Applicants Only Annual Salary Range*: $102,313 - $127,890

Actual compensation may vary from posting based on geographic location, work experience, education and/or skill level. * The hourly or salary range is the range Anthem in good faith believes is the range of possible compensation for this role at the time of this posting. The Company may ultimately pay more or less than the poste+B7d range. This range is only applicable for jobs to be performed in Colorado. This range may be modified in the future. No amount is considered to be wages or compensation until such amount is earned, vested, and determinable under the terms and conditions of the applicable policies and plans. The amount and availability of any bonus, commission, benefits, or any other form of compensation and benefits that are allocable to a particular employee remains in the Company's sole discretion unless and until paid and may be modified at the Company’s sole discretion, consistent with the law.

We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. Anthem, Inc. has been named as a Fortune 100 Best Companies to Work For®, is ranked as one of the 2020 World’s Most Admired Companies among health insurers by Fortune magazine, and a 2020 America’s Best Employers for Diversity by Forbes. To learn more about our company and apply, please visit us at An Equal Opportunity Employer/Disability/Veteran. Anthem promotes the delivery of services in a culturally competent manner and considers cultural competency when evaluating applicants for all Anthem positions.

REQNUMBER: PS61564-2986