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Elevance Health Systems Analyst Sr. in Augusta, Georgia

Systems Analyst Sr. + Location: Georgia, Georgia + Job Family: IFT > IT Bus Systems Solutions Planning + Type: Full time + Date Posted:Jun 22, 2022 + Req #: PS69654 Description Build the possibilities. Make an extraordinary impact: Responsible for defining and managing the scope of business systems projects. How you will make an impact: + Answers technical support calls and works cases from clients in a high-volume call center environment. This includes but is not limited to; providing support to end users, troubleshooting issues, and identifying training opportunities via remote connection. + Add users, database security, analyzing and evaluating data, designing queries, importing/exporting data, rebuilding files and indexes, troubleshooting and problem resolution, installing patches and upgrades and data conversion. + Manages integrated functionality, usability, reliability, performance and support requirements of a system. + Creates feature test strategies and environment needs. + Provides the link between the technical and business views of the system by ensuring that the technical solutions being developed will satisfy the needs of the business. + Applies and mentors use of tools to define requirements. + Anticipates and identifies opportunities for improvement. + Ensures high level designs including architecture requirements are accurately documented and map to approved requirements. + Assists in developing training documentation and proactive identification of additional documentation needs. Minimum Requirements: + Requires an BA/BS degree in Information Technology, Computer Science or related field of study and a minimum of 3 years experience with documenting requirements and/or building test cases for a variety of technologies; or any combination of education and experience, which would provide an equivalent background. + Experience testing/product quality processes tools and methods strongly preferred. + Project management experience and training in facilitation strongly preferred. Preferred Skills, Capabilities and Experiences: + Certifications with NextGen PM and HER are highly desirable. + Ability to customize EHR templates is highly preferred. + Experience templating customizations and experiences with NextGen and/or Athena editor is highly preferred. + Strong SQL experience is highly preferred. + Experience with ICS is highly preferred. + Experience acting as a single point of contact in an application environment support role for all stakeholders is preferred. + The ability to work an on-call rotation where company resources are provided to ensure support during these hours is preferred. If this job is assigned to any Government Business Division entity, the applicant and incumbent fall under a `sensitive position' work designation and may be subject to additional requirements beyond those associates outside Government Business Divisions. Requirements include but are not limited to more stringent and frequent background checks and/or government clearances, segregation of duties principles, role specific training, monitoring of daily job functions, and sensitive data handling instructions. Associates in these jobs must follow the specific policies, procedures, guidelines, etc. as stated by the Government Business Division in which they are employed. Please Note: Associates in this job working from a California location are eligible for overtime pay based on California employment law. Please be advised that Elevance Health only accepts resumes from agencies that have a signed agreement with Elevance Health. Accordingly, Elevance Health is not obligated to pay referral fees to any agency that is not a party to an agreement with Elevance Health. Thus, any unsolicited resumes, including those submitted to hiring managers, are deemed to be the property of Elevance Health. Be part of an Extraordinary Team Elevance Health is a health company dedicated to improving lives and communities – and making healthcare simpler. Previously known as Anthem, Inc., we have evolved into a company focused on whole health and updated our name to better reflect the direction the company is heading. We are looking for leaders at all levels of the organization who are passionate about making an impact on our members and the communities we serve. You will thrive in a complex and collaborative environment where you take action and ownership to solve problems and lead change. Do you want to be part of a larger purpose and an evolving, high-performance culture that empowers you to make an impact? We offer a range of market-competitive total rewards that include merit increases, paid holidays, Paid Time Off, and incentive bonus programs (unless covered by a collective bargaining agreement), medical, dental, vision, short and long term disability benefits, 401(k) +match, stock purchase plan, life insurance, wellness programs and financial education resources, to name a few. The health of our associates and communities is a top priority for Elevance Health. We require all new candidates to become vaccinated against COVID-19. If you are not vaccinated, your offer will be rescinded unless you provide – and Elevance Health approves – a valid religious or medical explanation as to why you are not able to get vaccinated that Elevance Health is able to reasonably accommodate. Elevance Health will also follow all relevant federal, state and local laws. Elevance Health has been named as a Fortune Great Place To Work in 2021, is ranked as one of the 2021 World’s Most Admired Companies among health insurers by Fortune magazine, and a Top 20 Fortune 500 Companies on Diversity and Inclusion. To learn more about our company and apply, please visit us at Elevance Health is an Equal Employment Opportunity employer and all qualified applicants will receive consideration for employment without regard to age, citizenship status, color, creed, disability, ethnicity, genetic information, gender (including gender identity and gender expression), marital status, national origin, race, religion, sex, sexual orientation, veteran status or any other status or condition protected by applicable federal, state, or local laws. Applicants who require accommodation to participate in the job application process may contactability@icareerhelp.comfor assistance. EEO is the LawEqual Opportunity Employer / Disability / Veteran Please use the links below to review statements of protection from discrimination under Federal law for job applicants and employees. + EEO Policy Statement + EEO is the Law Postero + EEO Poster Supplement-English Version + Pay Transparency + Privacy Notice for California Residents Elevance Health, Inc. is an E-verify Employer Need Assistance?Email us ( or call 1-877-204-7664